- Free Shipping and 30 days free returns within UK
We offer reliable delivery services across the UK. Delivery times and costs vary based on your location and the products ordered.
Free standard delivery on all mainland UK orders over £50
Accurate delivery time estimates provided at checkout
Delivery available throughout the UK including highlands and islands
| Delivery Zone | Standard Delivery | Greenhouses | Cold Frames | Accessories |
|---|---|---|---|---|
| Mainland UK | Free on orders over £50 | 5-14 working days | 2-4 working days | 1-3 working days |
| Scottish Highlands | £29.99 | 7-16 working days | 3-5 working days | 2-4 working days |
| Northern Ireland | £39.99 | 7-16 working days | 3-5 working days | 2-4 working days |
| Islands | Contact us | Contact for details | Contact for details | Contact for details |
Our customer service team is here to help with any delivery queries
We want you to be completely satisfied with your purchase. If you’re not entirely happy, we’re here to help.
Return unused and unassembled items within 14 days of delivery
Items must be in original packaging with all components included
Simple returns process with email support
Email us at info@thepolycarbonategreenhouse.co.uk within 14 days of delivery to initiate your return.
Please include:
We’ll review your request and provide return instructions within 2 business days.
Package the item securely in its original packaging and send it back using a tracked delivery service.
Once we receive and inspect the item, we’ll process your refund within 5-7 business days.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
If you receive a faulty item, please contact us within 48 hours of delivery with:
We process returns and exchanges separately. For an exchange, please return the original item and place a new order for the desired product.
Find answers to common questions about our products and services
Polycarbonate greenhouses offer superior insulation, are virtually unbreakable, provide better UV protection, and are much lighter than glass. They maintain excellent light transmission while being safer and more energy efficient.
Our polycarbonate greenhouses are built to last with a 10-year warranty on both the frame and panels. With proper maintenance, they can last significantly longer. The polycarbonate panels are UV-protected to prevent yellowing and degradation.
Most domestic greenhouses don’t require planning permission, but we recommend checking with your local authority, especially if you live in a conservation area or plan to install a large greenhouse.
